DoorDash Review

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DoorDash Review: DoorDash Pros & Cons

DoorDash (doordash.com) is an extremely popular food delivery & takeout store which competes against other restaurant delivery services like GrubHub, UberEATS, Postmates, Seamless and Caviar. Based on our in-depth DoorDash review, when compared to its competitors, DoorDash ranks as one of the top-performing brands in its category, with an overall ranking of #3 out of 245 total brands. Read the full Doordash.com review below for more details.

  • Mobile app: Does each store come with a mobile app? Does each service offer a mobile app?
  • Search by item: Can I search for specific food items on each store? Can I search for specific food items on each service?
  • Alcohol ordering: Can I order alcohol from each store? Am I able to buy spirits from each service?
  • Search by cuisine: On each store, can I search for food by types? On each service, can I search for food by types?
  • Delivery minimums: Does I need to order a certain amount of food in order to use each store? Does each service have a delivery minimum?
  • Additional service fees: Does each store charge a service fee on top of the delivery fee? Will I need to pay a service fee when I order from each service?
  • Delivery speed: How fast is delivery from each store? How quickly can each service deliver my order?
  • Low delivery fees: How low are the delivery fees for each store? How good is each service for low delivery fees?
  • Nationwide coverage: How good is each store's coverage across the country? Can people from most major cities order from each service?
  • Android compatibility: Can I use each store's app on an Android device? Is each service's app compatible with Android devices?
  • IOS compatibility: Can I use each store's app on a device running iOS? Is each service's app compatible with iOS devices?
  • Warranty: How long does each store's warranty last? Does each service have a longer warranty?
  • Products made in USA: Are each store products made in the USA? Does each service manufacture their products in the United States?
  • Customer service: How good is each store's customer service? How does each service's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each service cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each service offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each service offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each service international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each service have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each service to pick up in-store?
  • PayPal: Does each store accept PayPal? each service PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each service take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each service accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each service accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each service take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each service take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each service take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each service take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each service maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each service have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each service military discount?
  • Student discounts: Does each store have a student discount? Does each service have a student discount?
  • Price matching: Does each store price match? each service price matching?
  • Birthday discounts: each store birthday discount? Does each service give birthday discounts?
  • Senior discounts: each store senior discount? Does each service have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each service give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each service take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each service offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each service coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each service have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each service have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each service have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each service accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each service purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each service offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each service offer in-home delivery services?
  • Live chat: Does each store offer live chat support? each service's live chat support?
  • Contact information: How does I contact each store? How to contact each service?
  • Social media pages: each store social media pages? List of each service's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each service Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each service take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each service support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each service take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each service take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each service offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each service Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each service's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each service GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each service Snap Finance support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each service have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each service use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each service offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each service eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each service taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each service have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each service offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each service use ethical practices?

DoorDash's strengths are:

  • Good product guarantee details
  • Supports compatible mobile app details
  • Offers search by item details
  • Offerss alcohol ordering details
  • Offers search by cuisine details
  • View 12 more strengths

Knoji has 56 DoorDash reviews and ratings as of December 3, 2020. Knoji editors and the Knoji shopper community have reviewed DoorDash and compared it against 0 top brands, reviewing DoorDash based on product and store features such as compatible mobile app, search by item and alcohol ordering. Knoji reviews and ranks Doordash.com and other food delivery & takeout services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 56 DoorDash reviews, DoorDash earns an overall score of 4.9 out of 5.0 points. DoorDash offers 2 total features such as mobile app, search by item and alcohol ordering. DoorDash's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

DoorDash currently has 5 active discount codes. You can view all DoorDash's coupon codes here

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50DECUS
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NEW10
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BLUEWIRE
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ROGAN
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WINTER20
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D005H15

DoorDash Customer Reviews (2)

DoorDash FAQ

Pricing & Discount Policies

Does DoorDash maintain its own coupon page?

Does DoorDash offer discounts to AARP members?

Does DoorDash offer a military discount?

DoorDash student discount?

Does DoorDash price match?

Does DoorDash give birthday discounts?

DoorDash senior discount?

DoorDash teacher discount?

Does DoorDash accept competitors' coupons?

DoorDash coupon stacking?

Does DoorDash ever have sales?

Does DoorDash have a Black Friday Ads page?

Does DoorDash have a Cyber Monday ad this year?

Shipping & Returns Policies

Does DoorDash offer site-wide free shipping?

Does DoorDash offer free returns? What's their exchange policy?

Does DoorDash ship internationally?

Does DoorDash have curbside pickup?

Payment Options

Does DoorDash accept PayPal?

DoorDash debit card support?

Does DoorDash accept Google Pay?

Does DoorDash accept Apple Pay?

Can I use Amazon Pay at DoorDash?

Does DoorDash accept Shop Pay?

Does DoorDash take Alipay?

Financing Options

DoorDash Affirm financing support?

Does DoorDash accept Afterpay financing?

Does DoorDash accept Sezzle financing?

Does DoorDash accept Klarna financing?

Does DoorDash take QuadPay?

Does DoorDash offer Bread as a financing option?

Does DoorDash accept Splitit financing?

Does DoorDash accept GreenSky financing?

DoorDash Snap Finance support?

Customer Service Features

Does DoorDash offer gift cards?

Can I get my money back if I'm not satisfied with my DoorDash purchase?

Does DoorDash offer a loyalty or rewards program?

Does DoorDash offer live chat support?

How to contact DoorDash?

DoorDash social media pages?

Website Features

Is DoorDash a secure website? Do they respect users' privacy?

Product & Service Features

Does DoorDash come with a mobile app?

Can I search for specific food items on DoorDash?

Can I order alcohol from DoorDash?

On DoorDash, can I search for food by types?

Do I need to order a certain amount of food in order to use DoorDash?

Does DoorDash charge a service fee on top of the delivery fee?

How fast is delivery from DoorDash?

How low are the delivery fees for DoorDash?

How would you rate DoorDash for their nationwide coverage?

Is DoorDash's app compatible with Android devices?

Is the DoorDash sous vide app compatible with iOS devices?

How does DoorDash's customer service rate against its competitors?

How much does DoorDash cost?

Marketing Programs

DoorDash affiliate program?

Other Features

Does DoorDash use ethical practices?

doordash.com
Rated 4.9 - 56 reviews
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About DoorDash

DoorDash is a large company operating the e-commerce site doordash.com. DoorDash sells its products and services in the food delivery & takeout industry. DoorDash is a less active brand when it comes to discounting and offering coupons. DoorDash has good ratings among shoppers on Knoji, with 56 ratings and an average rating of 3.3 stars. DoorDash scores very well compared to other brands in the food delivery & takeout industry, providing 18 e-commerce features to better serve its customers.

DoorDash's Review Scorecard

Shipping & Returns Policies
Free Shipping:
No
Our review: It appears that DoorDash may not offer free shipping currently. DoorDash free shipping policies review
Free Returns & Exchanges:
No
Our review: It appears that DoorDash may not offer free returns & exchanges currently. DoorDash free returns & exchanges review
International Shipping:
No
Our review: It appears that DoorDash may not offer international shipping currently. DoorDash international shipping policies review
Curbside Pickup:
Yes
Our review: DoorDash offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. Doordash.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that DoorDash may not accept PayPal currently. DoorDash PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that DoorDash may not accept debit & prepaid cards currently. DoorDash debit & prepaid card support review
Google Pay:
No
Our review: It appears that DoorDash may not accept Google Pay currently. DoorDash Google Pay review
Apple Pay:
Yes
Our review: DoorDash accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. DoorDash Apple Pay support review
Amazon Pay:
No
Our review: It appears that DoorDash may not accept Amazon Pay currently. DoorDash Amazon Pay review
Shop Pay:
Our review: Our team is still researching DoorDash's Shop Pay support. Check back soon for update. Doordash.com Shop Pay review
Alipay:
Our review: Our team is still researching DoorDash's Alipay support. Check back soon for update. Doordash.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that DoorDash may not offer official coupons page currently. DoorDash official coupons page review
AARP Discounts:
No
Our review: It appears that DoorDash may not offer AARP discounts currently. DoorDash AARP discount policies review
Military Discounts:
No
Our review: It appears that DoorDash may not offer military discounts currently. DoorDash veteran's discount policies review
Student Discounts:
No
Our review: It appears that DoorDash may not offer student discounts currently. Doordash.com student discount policies review
Price Matching:
No
Our review: It appears that DoorDash may not offer price matching currently. DoorDash price adjustment policies review
Birthday Discounts:
No
Our review: It appears that DoorDash may not offer birthday discounts currently. Doordash.com birthday discount policies review
Senior Discounts:
No
Our review: It appears that DoorDash may not offer senior discounts currently. DoorDash senior discount policies review
Teacher Discounts:
No
Our review: It appears that DoorDash may not offer teacher discounts currently. DoorDash teacher discount policies review
Competitor Coupons:
No
Our review: It appears that DoorDash may not accept competitor coupons currently. DoorDash competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that DoorDash may not allow coupon stacking currently. DoorDash coupon stacking policies review
Sales Events:
No
Our review: It appears that DoorDash may not offer sales events currently. DoorDash sales and promotions review
Black Friday Ads Page:
No
Our review: It appears that DoorDash may not offer Black Friday Ads Page currently. DoorDash Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that DoorDash may not offer Cyber Monday sales currently. DoorDash Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: DoorDash offers gift cards and discounted gift cards during special promotional events. Find gift cards for DoorDash. with their gift card program. See policies and program details on their gift cards page. DoorDash gift cards review
Money-back Guarantee:
No
Our review: It appears that DoorDash may not offer money-back guarantee currently. DoorDash money-back guarantee policy review
Loyalty Programs:
Yes
Our review: DoorDash offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. DoorDash loyalty programs review
Live Chat:
Our review: Our team is still researching DoorDash's live chat support. Check back soon for update. Doordash.com live chat review
Contact Information:
Yes
Our review: DoorDash offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Doordash.com contact information review
Social Media Pages:
Yes
Our review: DoorDash offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. DoorDash social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that DoorDash may not accept Affirm financing currently. Doordash.com Affirm financing review
Afterpay Financing:
No
Our review: It appears that DoorDash may not accept Afterpay financing currently. DoorDash Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that DoorDash may not accept Sezzle financing currently. DoorDash Sezzle financing support review
Klarna Financing:
No
Our review: It appears that DoorDash may not accept Klarna financing currently. DoorDash Klarna financing review
QuadPay Financing:
No
Our review: It appears that DoorDash may not accept QuadPay financing currently. DoorDash QuadPay financing review
Bread Financing:
No
Our review: It appears that DoorDash may not accept Bread financing currently. DoorDash Bread financing review
Splitit Financing:
No
Our review: It appears that DoorDash may not accept Splitit financing currently. DoorDash Splitit financing review
GreenSky:
Our review: Our team is still researching DoorDash's GreenSky financing support. Check back soon for update. Doordash.com GreenSky review
Snap Finance:
Our review: Our team is still researching DoorDash's Snap Finance support. Check back soon for update. Doordash.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: DoorDash offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. DoorDash website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: DoorDash does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. DoorDash affiliate marketing review
View all features

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